Knowledge Management

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  • Knowledge Management

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    內容簡介

      Knowledge Management explores the concept of knowledge management (KM) from a leadership and strategic management perspective, providing a detailed overview of the process of designing and introducing a KM focus into an organisation. With an increasing focus on KM in the business community and in business education, this text is a timely resource that attempts offer a conceptual framework to KM and reiterates that KM is people driven not systems-driven.

      The text recognises the benefits of collecting, organising and sharing each worker’s knowledge base although identifies that there needs to be much stronger recognition of the need to build a knowledge culture, so that the values and recognition of knowledge activities are clearly integrated into everyday work practices. KM should be based on strong leadership, strategic management, and an effectively managed service

     

    目錄

    Ch1.The Knowledge Environment
    Ch2.An Introduction to Strategic Knowledge Management

  • PARTⅡ THE KNOWLEDGE MANAGEMENT CULTURE
    Ch3.The Knowledge Leader
    Ch4.Building and leading a knowledge culture
    Ch5.Developing the knowledge architecture: A humanistic perspective

  • PARTⅢ BUILDING THE KNOWLEDGE INFRASTRUCTURE
    Ch6.Building an Integrated Strategic Organisational Knowledge System
    Ch7.Defining and Capturing Core Knowledge
    Ch8.Capturing and managing the strategic knowledge
    Ch9.Developing an effective knowledge service
    Ch10.Developing effective knowledge users

  • PARTⅣ EVALUATING KNOWLEDGE MANAGEMENT EFFECTIVENESS
    Ch11.Measuring knowledge take-up
    Ch12.Knowledge Management Challenges
    Ch13.A Holistic View of Strategic Knowledge Management
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